MANUAL HANDLING SERVICES Specialist Services & Consultancy Our team have specific skills in moving and handling, whether you require advice on equipment, how to move a patient with complex needs or specialist advice on training requirements, we are always happy to support and help! MOVING & HANDLING EQUIPTMENT SELECTION With our experience in moving and handling, we understand what equipment is best in different situations. Our team can work with you to ensure the right equipment is selected for your work environment. PLUS SIZE/BARIATRIC MANUAL HANDLING We can offer advice and support when the need to deal with plus size/bariatric patients arises. We are able to ensure that your staff are aware of the additional equipment and resources that are available. MANUAL HANDLING CONSULTANCY We provide a comprehensive manual handling consultancy service, and can provide you and your team with job-specific solutions for the management and prevention of musculoskeletal injuries in your workplace. TRAINING NEEDS ANALYSIS Our team have specific skills in moving and handling, whether you require advice on equipment, how to move a patient with complex needs or specialist advice on training requirements, we are always happy to help.

Hayley Leveridge Hayley Leveridge Hayley Leveridge Hayley Leveridge ADMINISTRATOR Phone: 01284 748288 Email: hayley.leveridge@work-safe.co.uk a bit about me a bit about me a bit about me a bit about me Hayley has been with Worksafe for nearly 3 years and has a varied background in recruitment, business development and PA work. Hayley covers business administrative and marketing campaigns to universities, schools, care homes and NHS Trusts, as well as managing booking requests and HR. Hayley spends most of her weekend cheering on her footballer daughter from the sidelines and countryside walks with Penny Pug. Other interests include running, hiking up big peaks, gym, cooking, nutrition, travel and exploring Italy, and looking after their ‘mini-farm’.

BASIC LIFE SUPPORT TRAINING Basic First Aid 3 hours This Basic Life Support Training (BLS) course is available nationwide, and is ran as on on-site course for up to 12 delegates at a clients venue on a date of your choice. The training rooms needs to be large enough to accommodate all your delegates with adequate room to practice CPR. This is a short course in Basic Life Support and is ideal for those looking to gain basic first aid knowledge and skills. The aim of the course is to enable all students to deal with an unresponsive casualty who is breathing normally, and how to deal with an unresponsive casualty who is not breathing normally. Who should attend? Suitable for all clinical staff and clinical students working in: NHS hospitals (large hospitals and community hospitals) Private hospitals Clinics Nursing homes Universities with clinical students Social care – care staff *A maximum of 12 students can be accommodated on this course. DURATION DURATION DURATION DURATION LOCATION LOCATION LOCATION LOCATION INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION SUMMARY Suitable for all sectors we work with Available to clients nationwide Led by experienced trainers KEY BENEFITS + For the duration of this course delegates will learn the following: Dealing with a casualty who is unconscious and not breathing normally (Primary Assessment) Top to toe survey (Secondary Assessment) Recovery/safe airway position Dealing with a casualty who’s unconscious and breathing normally CPR AED – defibrillation awareness/demonstration Choking mild and severe CERTIFICATION + Although there is no formal assessment, the trainer will assess each individual ongoing throughout the course and issue a certificate of attendance. GET IN TOUCH

WHY WORKSAFE? We’re all about improving lives and providing tailored solutions for a healthier, safer future. We work with specialist sectors across the country to make the best decisions for the health and well-being of their colleagues or patients. Our manual handling and first aid training courses and services blend evidence-based and job-specific methodologies, so our specialist trainers and academics can make sure you find the right training for your particular needs. AT THE FOREFRONT OF EVIDENCE BASED TRAINING AT THE FOREFRONT OF EVIDENCE BASED TRAINING AT THE FOREFRONT OF EVIDENCE BASED TRAINING AT THE FOREFRONT OF EVIDENCE BASED TRAINING Worksafe are leading musculoskeletal specialists We excel at training employees in the safe manual handling of people and equipment. We have implemented robust systems into organisations to enable them to stand alone in the prevention of musculoskeletal injuries in the workplace. Our main focus is moving and handling training, and we are regarded as specialists in the area of healthcare. We deliver all of our moving and handling training to National Back Exchange Guidelines . A LITTLE BIT ABOUT US... A LITTLE BIT ABOUT US... A LITTLE BIT ABOUT US... A LITTLE BIT ABOUT US... Worksafe was established in 1994 and is based in Bury St Edmunds, Suffolk. We have over 20 years’ experience in providing moving and handling training to clients across the UK. We’re passionate about delivering fun, easy to digest training that makes a difference for our clients and delegates. Our training is evidence-based, job-specific and in line with relevant national guidelines. We love finding out what you do and understanding your specific needs. This ensures that all of our training and consultancy is tailored to your organisation, and that they help to solve any issues you may have. OUR VALUES OUR VALUES OUR VALUES OUR VALUES We improve lives by providing tailored training solutions centred around individual needs. Blending evidence-based and job-specific methodologies, we provide the necessary tools and understanding to enable people to make the best health and well-being decisions. WHO WE ARE WHO WE ARE WHO WE ARE WHO WE ARE Providing excellent customer service is what we’re good at, so you won’t need to worry about the ‘nuts and bolts’ of delivering training. Our clients value our quality of service, and our team’s reliable personable approach. We’re all about giving you peace of mind in real life situations.

PRIVACY STATEMENT This privacy statement sets out how Worksafe Training & Consultancy Ltd uses and protects any information that you give when you use this website. Worksafe is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Worksafe may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2014. WHAT WE COLLECT We may collect the following information: name and job title contact information including email address demographic information such as postcode, other information relevant to customer surveys and/or offers WHAT WE DO WITH THE INFORMATION GATHERED We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. SECURITY We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. LINKS TO OTHER WEBSITES Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. CONTROLLING YOUR PERSONAL INFORMATION You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@work-safe.co.uk We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Worksafe Training & Consultancy Ltd, 5 St Andrews Street South, Bury St Edmunds, Suffolk IP33 3PH. Email: enquiries@work-safe.co.uk If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

MEET THE TEAM sallyann wiseman sallyann wiseman sallyann wiseman sallyann wiseman MOVING & HANDLING PRACTITIONER Read More about Sally here... sallyann.wiseman@work-safe.co.uk 01284 748288 niamh mcardle niamh mcardle niamh mcardle niamh mcardle TRAINING ADMINISTRATOR Read More about Niamh here... niamh.mcardle@work-safe.co.uk 01284 748288 Hayley Leveridge Hayley Leveridge Hayley Leveridge Hayley Leveridge ADMINISTRATOR Read More about Hayley here... hayley.leveridge@work-safe.co.uk 01284 748288

CONTACT US TRAINING & CONSULTANCY WITH REAL PEOPLE IN MIND If you’re looking to get in contact with our team, you can fill out the contact form provided, or use the details below and a member of our team will get in contact with you. Telephone:01284 748288 Email: enquiries@work-safe.co.uk Address: 5 St Andrews Street South, Bury St Edmunds, Suffolk, IP33 3PH First name* Last name* Address Email* Phone Subject Type your message here... SUBMIT CERTIFICATE ENQUIRIES For any enquiries from organisations who are not classified as current Work Safe clients, please visit our Certificate Enquiries page. WHY DO WE NEED THIS INFORMATION? The contact details you provide will only be used to contact you in regards to your enquiry. If you would like to receive our occasional newsletter with news and updates regarding our courses and changes to legislation, please sign up to our Newsletter. For more information on how we store data please read our Privacy Statement . ACCREDITATIONS

niamh mcardle niamh mcardle niamh mcardle niamh mcardle TRAINING ADMINISTRATOR Phone: 01284 748288 Email: niamh.mcardle@work-safe.co.uk a bit about me a bit about me a bit about me a bit about me Niamh has been with Worksafe since 2009 and has a varied background in construction and administration. Niamh takes on most of the admin functions and is always looking for simple ways to do complicated tasks as well as a little marketing and website building. Niamh loves nature, the arts, film and culture and all things travel and can often be found with a book in hand with her dogs by her side. She also has a passion for Psychology and has studied this independently. qualifications qualifications qualifications qualifications BTEC National Diploma Business & Finance

sally ann wiseman sally ann wiseman sally ann wiseman sally ann wiseman Moving and Handling Practitioner / Clinical Lead Phone: 01284 748288 Email: sallyann.wiseman@work-safe.co.uk a bit about me a bit about me a bit about me a bit about me Sally Ann is an energetic, dedicated, conscientious practitioner, constantly exploring ways to develop and share knowledge and skills in moving and handling people and loads. She enjoys lots of variety in her working life by seeking out new opportunities and challenges. Sally Ann is Mental Handicap nurse (learning disabilities) and has been a moving and handling practitioner for over fifteen years, using evidence based, ergonomic and a best practice approach. She is an advanced member of National Back Exchange, sits on the Patient Affairs subcommittee and is the secretary of the East Anglian group. In her day to day working life, Sally Ann undertakes ‘hands on’ training, and has spoken nationally at different conferences sharing ideas on health, well-being and handling. Sally Ann loves the open air; walking, camping, exploring. She has been an Akela for over twenty five years and thoroughly enjoys working with young people building skills for life. When she can, she reads, knits and goes to the cinema or live performances. Recently she has discovered Zumba and the fact that she has no sense qualifications qualifications qualifications qualifications Dip Mgnt | NeBOSH | Cert. Ed | BTec MHPE | ENMH | IOSH Advanced Member of National Back Exchange

MOVING & HANDLING PEOPLE Universal People & Loads NON CLINICAL OPEN REFRESHER COURSE 1 Day This course is available nationwide, all courses can be delivered on the client’s site or trainers can register to join one of our scheduled open courses usually held at Worksafe Head Office, Bury St Edmunds, Suffolk. Worksafe-Certified One-Day Moving & Handling Course This accredited one-day Worksafe course provides participants with the essential knowledge and practical skills needed to safely reduce, manage, and carry out moving and handling tasks involving both people and loads in the workplace. Course Aim To enhance safe moving and handling practices across workplace, community, and home environments by delivering realistic, evidence-based training grounded in Worksafe’s established principles. Course Overview Delivered in a clear, practical, and evidence-based format, this course focuses on Worksafe’s RULES framework and includes: Understanding individual responsibilities and musculoskeletal safety strategies Dynamic TILE assessment methodology and decision-making Everyday handling techniques for both people and loads Problem-solving more complex moving and handling scenarios Practical use of a wide range of equipment, including slide sheets, hoists and slings, and transfer systems Who Should Attend? This course is ideal for: Anyone responsible for the moving and handling of people Individuals offering guidance or support to carers across healthcare environments Staff working in homes, community settings, and care support facilities DURATION DURATION DURATION DURATION LOCATION LOCATION LOCATION LOCATION INTRODUCTION INTRODUCTION INTRODUCTION INTRODUCTION SUMMARY 1 day training update course Suitable for all sectors we work with Available to clients nationwide Led by experienced trainers Worksafe certificate of attendance on completion KEY BENEFITS + Gain a revised knowledge of manual handling theory (causes, prevention, management) Reviewed responsibilities Consider and practise the principles of handling when moving and handling loads, equipment and people Include a range of handling equipment and considered handling approaches for problem solving scenarios Discuss concerns encountered in day to day working including complex handling scenarios To attend this one hour update session you will have completed the Universal Moving and Handling People and Loads Refresher Open Course. CERTIFICATION + On successful completion of the course the trainers will be given a certificate of attendance. BOOKING FORM Click the button below to download a copy of our booking form. DOWNLOAD BOOKING FORM

PRIVATE HEALTHCARE Job Specific Training Worksafe’s moving and handling training is suitable for the Private Healthcare sector it is evidence-based with a focus on risk assessment and equipment use. Our training will help ensure you comply with your legal obligations. Prior to any training session we will visit you to ensure we have an expert understanding of the jobs your staff do, along with the specific moving and handling issues in their workplace. Using job-specific scenarios, we listen to delegates’ moving and handling problems, and make the training relevant to their job roles. The training itself is delivered by experienced and well-qualified staff, who understand our delegates’ jobs. They listen to your employees’ moving and handling issues, and give practical, cost-effective solutions to ensure patients are safe and injury is prevented. Following the moving and handling training we give written personalised advice on recommended action you can take to reduce moving and handling risk. Our hassle-free administrative systems ensure relevant training documentation is recorded and returned to you fast. You can count on our professional and friendly booking service for peace of mind. We will also ensure you get an annual reminder of training updates. WHO WE TRAIN We have experience of training: Nurses Midwives Community Nurses Mental Health Nurses Physiotherapists Occupational Therapists Paramedics Theater Staff Physician Associate Community Health Care Support Services Porters Learning Disability Nurses Dentists Podiatry Chiropady GP’s /Practice Nurses Radiography Operating Department Practitioners Speech & Language Therapists Administrators HAVE A QUESTION? CALL OUR TEAM: 01284 748288 Our office hours are: Monday – Friday: 8.30am – 5.00pm

TERMS & CONDITIONS Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Worksafe’s relationship with you in relation to this website. DEFINITIONS The term ‘Worksafe Training & Consultancy Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 5 St Andrews Street South, Bury St Edmunds, Suffolk, IP33 3PH. Our company registration number is 06456995. The term ‘client’ or ‘you’ refers to the user or viewer of our website. ORDERS AND PAYMENTS 1. Firm Bookings and Acceptance The completion of the on-line booking form and submission (electronic or otherwise) to Worksafe constitutes your order for the consultancy/training as referred to in the booking form whether or not you intend to make a payment on-line. For all booking made on-line via our website full payment is required either by credit/debit card. All booking forms sent in by post need to be accompanied by a purchase order or cheque for the full amount made payable to Worksafe Training & Consultancy Ltd. For all telephone and email bookings a purchase order will be required Worksafe will acknowledge receipt of all bookings either electronically or by letter. All bookings are subject to our written confirmation. In the event of us not accepting any booking, any monies paid to us from your credit/debit card will be refunded as soon as possible. 2. Prices The prices payable for bookings can be obtained via a quote from Worksafe. VAT is charged at the current rate. 3. Invoices For all bookings placed and paid for via our website or a cheque submitted with a booking form an invoice marked “PAID “ will be sent to you by post or email within 5 working days. For all other bookings a invoice will be sent to you upon receipt of the booking. For all work conducted on the clients site an invoice will be raised once the service has been completed unless different arrangements are made at the time of the booking. 4. Payment Bookings made via the website need to be paid with a credit/debit card. If you are sending us a booking form by post please enclose a cheque unless you are providing a purchase order in which case we will send you an invoice. For all bookings made by telephone, email or letter, an invoice will be sent to the company, payment will be due 30 days from date of invoice. SERVICES All outlines of consultancy or courses are intended as guides only. All our services are regularly reviewed and updated to reflect any changes in legislation, business development as well as improvements to the services we offer. 1. DELEGATE NUMBERS Our training courses are run by experienced training consultants and are intended to be participative where appropriate. To assist this, the number of delegates per course is restricted, so to enable those attending to obtain the full benefit of discussion and interaction between delegates and training consultants. 2. WHAT IS INCLUDED IN PURCHASE PRICE Please see individual service/course/proposal description for details 3. COURSE MATERIALS Course handouts or books are sometimes provided as a learning aid and to help with note taking. They are only available to those booked on a course. Handouts and books may not be reproduced in any part without written permission from Worksafe. 4. CHANGE OR CANCELLATION OF BOOKINGS Worksafe acknowledges that changes in circumstances can mean services may be cancelled. To be eligible for a refund we require 10 working days notice of cancellations. However cancellations can cause us complications and therefore are subject to the following conditions: Delegates on training courses can be substituted at any time prior to the course with the prior approval of Worksafe. Worksafe will consider a transfer to another training course providing we are given 48 hours notice and dependent on circumstances. A business may cancel their booking without charge providing the necessary notice of 10 working days is given all monies will be refunded. Services conducted at the clients site – cancellation or postponement received less than 10 working days before the commencement of the service will incur a 100% charge. Once we arrive on site should it not be possible to conduct the agreed service a full charge will be made. However our Consultant can carry out alternative work if required. Occasionally Worksafe may need to cancel. In this event we will give as much notice as circumstances permit and alternative dates will be offered. 5. DATA PROTECTION Your personal data will be added to our database for the purpose of processing your booking and to inform or update you with any relevant details of the services we offer. If you do not wish to receive any further information from us whether by telephone, email or post please inform us on 01284 748288 or email enquiries@work-safe.co.uk No personal data will be forwarded or sold to any third party and shall remain confidential only to be utilised by Worksafe. 6. PRIVACY You acknowledge and agree to be bound by the terms of our privacy policy 7. INTELLECTUAL PROPERTY All services, course work and materials created by Worksafe as part of the provision of the service remain the property of Worksafe. No part of any service or course material supplied or used by Worksafe through this website or service provision may be reproduced by you in any way without prior agreement in writing with Worksafe 8. COMPLAINTS & DISPUTES In the unlikely event that you have cause for complaint please contact Russell Fife as soon as possible. You will receive an acknowledgement within five working days and we will endeavour to resolve any problems as quickly as possible 9. GENERAL The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only and can be subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Worksafe’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales 10. CUSTOMER SERVICES To contact us please do so between 8.30am – 5pm Monday to Friday Tel: 01284 748288 Email: enquiries@work-safe.co.uk Postal address: Worksafe Training & Consultancy Ltd 5 St Andrew’s Street South Bury St Edmunds Suffolk IP33 3PH